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  • Return Policy
 
  • Returns and Refunds 
    • You must notify OEM IT of the return within 7 days of purchasing the goods.
    • We will only process a return and a refund if you notify us at sales@oemit.co.za. OEMIT will then ask you to take photos of the damaged good and send it to us.
    • You are reliable for returning the item only if the item is faulty/broken.
    • The goods should at no circumstances be send back to the manufacturer.
    • Replacements, refunds, or credits will only be affected once the goods in question have been returned to our warehouse and inspected.
  • OEM IT Does not offer Cash Refunds Only Store Credit equivalent value of the product .

  • Strictly OEM IT Will not accept products returned due to change of mind.
  • If you received the goods damaged or defective, we will replace the item if we have stock. Failing that, we will credit you for the damaged goods in full amount .
    • Goods will only be accepted, and the relevant remedy offered if the item is still in its original packaging and has not been modified in any way.
    • We will not credit if there is any evidence that the product has been used.
    • Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

 

  1. Exclusions: We cannot accept the following items for returns
    • For products which comprise food stuffs, beverages, or other goods intended for everyday consumption at the home or workplace of the customer.
    • Where the products are personalised or made to the customer’s specifications.
    • Where the products are perishable or will expire rapidly.
    • Where wrong clothing or shoe sizes have been ordered – unless otherwise specified on the daily email.
    • Where the products by reason of their nature cannot be returned.
    • If audio, video recordings or any form of computer software are either used or if supplied other than in digital form, if the seal on the storage media is broken.
    • For the sale of reading material in whatever form.
    • For the provision of accommodation, travel, transport, catering or leisure services if www.oemit.co.za or its agents or suppliers undertake to provide these services on a specific date or within or for a specific period.

 

Location 

OEM IT PTY (LTD)

22 Chasewater St, New Redruth, Alberton, 1450

Johannesburg South Africa 

Tel (011) 681 03 43

 

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