About Us

Who are we?

oemit.co.za is a leading South African online store. We are committed to providing the best quality products, accompanied by legendary customer service. We opened shop in 2019 and offer South African customers access to over 14 million products across 17 departments including Books, Electronics, Outdoor, DIY, Toys, Baby, Health & Beauty, Kitchen, Home, DVDs, Music, Computers and more.

Whether you are shopping from your PC, Mobile Web, we try to ensure that the ordering process is seamless and simple for our customers. Choose from 14 payment options including VISA, Mastercard, Discovery Miles, Masterpass, RCS Card, Mobicred, SCode, Zapper, IPay, Diners Club, American Express and EFT. We also offer free delivery in SA when you spend R600 or more (T&Cs apply).

OEMIT Promise:

We aim to provide our customers with exceptional customer service, a great shopping experience, great brands, best prices and a number of safe and secure payment options and are continuously looking at new ways to improve the OEMIT shopping experience.

Our Head Office and Collections department is based in Alberton Johannesburg.Managed by dedicated fulfilment teams.

What is the phone number & email for Oemit?

Phone 010 510 0029

Email : sales@oemit.co.za

Report Bad Service

Email :complaints@oemit.co.za

Contact Beauty at complaints department Phone 010 510 0029

What are OEMIT’s office hours?

Our customer service team is available from 8:00am to 4:30pm, Monday to Friday. We’re open for collections from 8:30am to 4:30pm, Monday to Friday and 8:00am to 1:00pm Saturday, Closed on Sundays and public holidays. Of course the website works and is monitored 24/7! 

Can I Collect from OEMIT Offices?

Yes collection is allowed,Payment has to made and cleared before collection .Please confirm stock availability before coming to our offices.

Do OEMIT Keep stock in their offices?

No we don’t keep stock in our offices due to security reasons.Stock made available upon orders.   

I don’t have a credit card, can I still buy from OEMIT?

We do accept payment by direct deposit, so you don’t need a credit card. Once you’ve placed your order, just press the [Pay by direct deposit] button and you will get all the information that you need to make the payment. You don’t need to fax the deposit slip – just specify your order number as a reference when making the deposit and we will assign the money to your order as soon as it appears on our statement. This usually takes a day or two, and you will receive an automated email confirmation once we have it.

Where can I fax (or email) my proof of payment by direct deposit?

You don’t need to fax or email this to us. Provided that you put your order number as a reference on the deposit/transfer, we will automatically assign the deposit to your order. If you forget to put the correct reference on the deposit, please email the proof of payment to sales@oemit.co.za

What are OEMIT bank details?

Our bank details are as follows:

Account Holder:OEMIT (Pty) Ltd
Bank: Standard Bank
Branch Code: 6005
Account Number: 10 12 212 107 2

Please put your order number or invoice as a reference on the transfer.

How do I sign out completely?

Click the sign out link in the footer.  You only generally need to do this if you’re using a shared computer.

I forgot my password – what do I do now?

On the page that you sign in to oemit.co.za, there is a link that you can click to have us generate a new, random password and send it to you by email. Remember that if you click the link again, the first password that we emailed to you will no longer be valid and you will have to wait for the second email message!

Will these DVDs play in my DVD player?

Currently, the DVDs that we sell are either Region 2, or multi-zone. They should work in any DVD player bought in South Africa. If we do start offering Zone 1 (US) DVDs, they will be very clearly marked.

I tried to sign in and was told that my email address is invalid – what now?

If we receive errors when trying to send mail to your email address, then we may mark it as being invalid. If it’s actually still valid, all you need to do is validate it. If your email address has been marked as invalid, you will be given the option to validate your email address when you try to sign in to oemit.co.za.

Do you deliver to <<insert name of country here>>?

No. At the moment, we only deliver within the borders of South Africa.

I got interrupted after I placed an order but before I could complete payment. How do I get back to the order I placed?

There’s a [Track orders] link at the header & bottom of the our web page. This lists all the orders which have not yet been completed, including orders that have been placed but not paid for. Just click on the order number link, then press the [Pay for this order] button.

Can I check orders that I placed a long time ago?

Yes you can access any order that you’ve ever placed using your order history report. Sign in to oemit.co.za and press the [Your account] button at the top of the web page. On the left, you will find a host of useful links all related to your account. Click the one that says [Order history] and use the fields to set the time period you’re interested in before pressing the [Search] button.

How do I get my VAT number printed on my invoice?

Normally, you need to enter the VAT number in the checkout process before placing the order. If you forget to do this, please email us at sales@oemit.co.za, and we can add it retrospectively for you.

I need my invoice made out to my company – how do I do that?

We use the billing address that you used when checking out your order, as the address to print on the order. If you select the wrong billing address, please email us at sales@oemit.co.za and we can rectify it for you.

I received an message saying that my order expired even though I paid for it. What now?

If you paid by direct deposit, you may have forgotten to send you proof of payment with order number as a reference on the transfer or deposit. Use the [Track orders] at the bottom of our web page to check whether the orders that you expect to be in progess are all listed. If they are, you probably placed this order accidentally and you can discard the message. If they are not, please contact sales@oemit.co.za and we will try to resolve the issue for you.

How long will my order take?

Our delivery time range from 1:3 working Nationwide.Remote areas might take up to a week depending with courier company.

What if I receive the goods damaged?

It’s our responsibility to ensure that you receive your order in good condition. If anything is damaged, please contact us within one business day of receiving the order and we will make arrangements to replace the product and return the faulty or damaged item. Please see the Returns Policy.

What if my order gets lost by the courier company?

It’s our responsibility to ensure that you receive your order in good condition. If the order gets lost on route to you, we will either refund you fully or create a replacement order for you at our expense.

What if my stuff gets damaged to lost by the courier?

Just let us know right away and we will try to resolve the problem or order replacements. It’s our responsibility to ensure that you get what you ordered in proper condition.

What if I find I actually don’t want something that I ordered?

You only allowed to cancel order before it’s delivered to you 20% handling fee may apply . Please see the Returns Policy.

Can I have a bulk discount?

We do offer bulk discount on toners and ink cartridges where 10 or more items are purchased and where payment is done by EFT. This discount needs to be applied for before you pay for the order and cannot be applied for retrospectively. Please email sales@oemit.co.za for details and eligiblility.

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